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Refund Policy

Last Updated: 08-03-2025

This Refund Policy outlines the conditions under which GigaNet Web Services ("we," "us," or "our") provides refunds for services purchased through our website (gigaweb.io).

  • 1. Eligibility for Refunds

    • Refunds are available only for new customers within the first 48 hours of service activation.
    • No refunds are issued for service renewals, upgrades, or additional purchases.
    • Refunds for payments made using cryptocurrencies are not available.

  • 2. Non-Refundable Payments

    • Payments made for domain registrations, SSL certificates, and third-party services are non-refundable.
    • Fees paid for manual labor, administrative fees, and setup costs are also non-refundable.

  • 3. Conditions for Refunds

    • Refund requests must be submitted through our support team within 48 hours of service activation.
    • Services terminated for violating our Acceptable Use Policy are not eligible for refunds.

  • 4. Refund Process

    • Refunds are processed within 24-48 hours after approval.
    • The refunded amount will be credited to the original payment method.
    • Processing times may vary depending on the payment provider.

  • 5. Abuse of Refund Policy

    • We reserve the right to refuse a refund if we detect abuse of our refund policy.
    • Repeated requests for refunds for different services may result in service suspension or termination.

  • 6. Contact Us

By purchasing our services, you agree to this Refund Policy.