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Terms of Service

Last Updated: 08-03-2025

Introduction

  • These Terms of Service (the "Agreement") are an agreement between GigaWeb.io ("GigaNet Web Services" or "GigaNet Web Services Pvt Ltd" or "us" or "our") and you ("User" or "you" or "your").
  • This Agreement sets forth the general terms and conditions of your use of the products and services made available by GigaNet Web Services and of the GigaWeb.io website (collectively, the "Services").
  • By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services.

Additional Policies and Agreements

  • Use of the Services is also governed by the following policies, which are incorporated by reference. By using the Services, you also agree to the terms of the following policies.
    • Privacy Policy
    • Acceptable Use Policy
    • Copyright Infringement Policy

Account Security

  • The security of your account with GigaNet Web Services rests upon you as a customer.
  • You must keep your password unique and must not share it with anybody else. If you notice anything wrong with your account or servers, immediately contact our support team and we’ll take necessary steps.
  • You as a customer are solely responsible for any actions taken by your account and for the content stored on our servers by you. You agree to bear any charges which GigaNet Web Services may have to incur to make good the losses caused by your actions.

Pricing

  • The amount you pay for your service will not increase from the date of purchase in the current billing cycle.
  • however prices may be increased from next billing cycle. GigaNet Web Services reserves the right to alter prices, storage quantities, network rates, network volumes, computational capabilities, features and functionality of all Services at its sole discretion.

Delivery of Services

  • Any Services sold by GigaNet Web Services to Customer will be delivered to the email address as specified in your GigaNet Web Services Account.
  • You can also read all emails we have sent to you, in your member area.
  • Since we don't offer any physical products, we don't need to ship/courier any items to client's address.
  • We offer Hosting Services and its login details are sent on client's email which may be deemed as proof of activation of client's services.
  • Date of Activation of service will be the initial date of start of validity of services.

Failure to Pay

  • GigaNet Web Services retains the right remove or retain the content stored on GigaNet Web Services's servers in the event of non-payment for the Services.

Refunds

  • The Customer agrees and understands the refund policy provided by GigaNet Web Services. To prevent abuse, GigaNet Web Services reserves the right to refuse future services to any Customer seeking multiple refunds.

Availability of Services

  • The Customer understands and agrees that interruptions of any Services may occur at any time and without prior notification, and may continue for any duration.
  • The Customer agrees that under no circumstances will GigaNet Web Services be held liable for any financial or other damages due to such interruptions.
  • In no event shall GigaNet Web Services be held liable to the Customer for any damages, including but not limited to refunds, fees, loss of profits, loss of income, or cost of replacement services.
  • The failure or interruption shall not be considered a default under these Terms.

Data Back-up & Recovery

  • The Customer is responsible for independent backup of data stored on GigaNet Web Services's servers; unless the Customer has arranged for Services which include backup services in which case data backup will be performed under the terms of the specific data backup plan chosen by the Customer.
  • GigaNet Web Services shall never be held liable for failure to recover data in the event of any sort of failure, and shall never be held accountable financially or otherwise for loss of data.

Common Carrier

  • GigaNet Web Services and Customer agree that GigaNet Web Services is solely acting as a common carrier in its capacity of providing services.
  • Customer agrees that they are the publisher of any material or information and responsible for it adhering to the Terms.
  • The content distributed by Customer is in no way reflective of GigaNet Web Services, GigaNet Web Services does not filter or inspect the content distributed by Customer using Services (as outlined in our Privacy Policy).
  • All material stored or distributed by the Customer using Services is considered publicly accessible.
  • GigaNet Web Services distribution of content provided by Customer does not express or imply approval of material by GigaNet Web Services, nor does it confirm that the material is in compliance with the Terms.

Acceptable Use Policy

  • Acceptable Use Policy ("AUP") governs your use of the Services and is incorporated by reference into GigaNet Web Services's Terms of Service. Unless otherwise stated, defined terms in this AUP have the meanings provided in the Terms of Service. GigaNet Web Services may modify this AUP at any time without notice.Acceptable Use Policy ("AUP") governs your use of the Services and is incorporated by reference into GigaNet Web Services's Terms of Service. Unless otherwise stated, defined terms in this AUP have the meanings provided in the Terms of Service. GigaNet Web Services may modify this AUP at any time without notice.
    • The Customer is fully and solely responsible for his content stored on, downloaded to, or distributed from their services made available to him/her by GigaNet Web Services.The Customer certifies that they have legal rights to distribute and store everything stored on their Services.
    • Content uploaded, stored, emailed or transmitted by clients on our servers must not contain any files which violate local and international laws and treaties, Which includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene or material protected by trade secret and unsolicited email (Spam) and invasion of privacy.
    • Under any circumstances you are not allowed to use this service for: Anything that can result in Spamhaus listing, DDoS originations, Spam email , Netscan/Hack programs and archives, Malicious Scripts (ex: originate DDoS attacks or hack attempts), Botnet/Doorway/Carding, FileHosting/FileSharing If any of this happens it will result in an immediate service termination
    • Customers may not store child pornography or kidnapping material, Customers who store and / or upload child pornography will have their servers suspended immediately without any warnings / notices. We will also hand over all your personal details to federal authorities for legal recourse. Any activity which creates hatred against minors or which hurts the sentiments of minors is banned.
    • No CDN. Customer shall not be entitled to use the Service for the purpose of operating 'Content Delivery Network' except with GigaNet Web Services’s prior written consent, which consent may be granted or withheld at GigaNet Web Services’s sole discretion.
    • Customers may not send Distributed Denial of Service (DDoS) or Denial of Service attacks to others using our servers. This will lead to immediate termination without any refund settlement.

DMCA/Report Abuse Policy

  • Copyright holders: If you believe one of our customers is distributing your content without appropriate rights or license, you may contact our abuse department via mail at [email protected].
  • Illegal content: If you believe one of our customers is distributing illegal material. Please contact us immediately. Please provide us with the IP, ports, URLs and any other relevant information that might help us quickly resolve the matter.
  • Attacks on other networks: If you believe one of our customers is actively attacking your server or network we would be happy to resolve the situation. In many cases situations like this occur from a customer who has themselves been compromised by a malicious party and who is unaware that their server credentials have been compromised.To ensure a swift resolution, please describe the nature of the attack in as much detail as you are able. Provide us with all of the relevant details for the nature of the attack. This may include your server IP, our server IP and the relevant ports and UTC timestamps. Log samples, URLs and other information are also welcome to help expedite resolution.

Limitation of liability

  • GigaNet Web Services shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from GigaNet Web Services servers going off-line or being unavailable for any reason whatsoever. All damages shall be limited to the immediate termination of service.

Acceptance and Assignment

  • The Subscriber shall indicate acceptance of this Agreement in the course of submitting an order to the Service Provider through the Service Provider’s electronic order form or by accessing the Service.The Service Provider shall indicate acceptance of this Agreement by sending confirmation of the order to the Subscriber by electronic mail.

Amendments To Terms Of Service

  • GigaNet Web Services may, at its sole discretion, without any prior notice amend / modify this agreement from time to time as it may deem fit. Modified ToS will be placed on GigaNet Web Services website and those terms will come into force immediately for all existing and future customer(s). All previous terms would be superseded in such cases.
  • If the customer does not agree to any new terms – it is their responsibility to terminate the subscription. If the customer does not terminate their subscription within 15 (fifteen) days of the modification, then the continued use of the service(s) will mean that the customer has no objections to the amended terms of service.

By using GigaNet Web Services, you acknowledge that you have read and agree to these Terms of Service.